Emotional and financial abuse of an elderly couple 74yrs and 84yrs old over 7 months. Solicitor had to become involved to get ill fitted bathroom shower cabinet sorted and damaged shower base replaced. Work finally carried out on 21st March 2018. Emailed company to confirm if work was complete as far as they are concerned and as with almost all of my email correspondence they do not reply by email. They ask you to call and speak to Bobby or Ricky so there is no evidence of their response. Photographs of very poor repair work now with our lawyer.UPDATEIndependent report carried out on the poor workmanship by Clearwater. Report sent by lawyers to the Sheriff court in June and a copy to Clearwater. They have until the 6th August to respond and true to form no response has been received as yet, however there are still 2 days to go for them to reply.After paying over 6,000.00 for a small bathroom makeover they have been waiting 11 months since installation for repairs to be carried out correctly. The bathroom remains extremely dangerous with water leaking onto a tiled floor where my 85yr old father and 75yr old mother could slip and seriously injure themselves or worse.Shame on you Clearwater.Caused deliberate stress on 2 elderly people for 14 months then settled out of court the day before my 85yr old and 75 year old parents were due to give evidence. Overall cost to the company was refunding 1,400 for a bathroom that cost over 6,000 pounds. I urge everyone not to give this local company business for fear of shoddy workmanship and no recourse to have it sorted.A happy ending to this horrific experience was that another local company from Bellshill came in and made repairs to all the faults left by Clearwater and my parents can safely use their shower without fear of slipping and falling from the water escaping out of the shower door.Special thanks to Grahams Bathrooms.
The efficiency, professionalism and standard of quality was second to none!I am delighted with the my new bathroom and will have no hesitation in recommendingCLEARWATER whenever I get the chance to do so.
Love my new bathroom. Excellent workmanship. Hard working fitter. Service manager Jackie O,Hara visited twice while work was going on, to make sure I was happy with the work going on. After the work was completed, he came back again to make sure I was happy with the work. This was much appreciated. Clearwater do not do the work and take your money and run away. They make sure you are happy. Excellent aftercare.
We recently had a new bathroom fitted by Clearwater Kitchens and Bathrooms. The service we received from our initial visit with Ricky at the showroom, to the completion of our new bathroom and Ricky's follow up visit to ensure we were happy with the end result was excellent. The fitters who worked in our home were first class and we are absolutely delighted with the finished result.
Karen Clark: Just had my kitchen + utility room fitted by Clearwater. Very high standard of workmanship. Ricky the designer even worked late with us on a Sunday to make sure we were happy with the design & guided us when needed. Fitters Jason + Darren & electrician Damien worked so hard to complete to our satisfaction. Arrived early in the morning & worked through lunch to create an amazing space for us. Quality of products fantastic. So happy & would definitely recommend. You won't be disappointed. Fantastic standard of workmanship & products.
Clearwater Kitchens and Bathrooms is a UK Furniture Store based in Coatbridge, Scotland. Clearwater Kitchens and Bathrooms is located at 4b S Caldeen Rd, Coatbridge ML5 4EG, UK.
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