I thought the service they provided was very professional and comfortable. However, if they offered an online booking service it would benefit them and the customer
I thought the service they provided was very professional and comfortable. However, if they offered an online booking service it would benefit them and the customer
Sabina the owner needs to re-evaluate how she speaks to and treats people! If any parent wants to sit in with their child ( a minor ) they have that right! And she has no right to ask you to leave and usher you to the door in a patronising manner. You are funded by the NHS!! Luckily for her her staff are very professional and have the empathic skills needed for working with families who come into the practice.
I have been taking both of my daughters here for nearly a year now. Very polite and professional staff. I've never been charged for missed appointments (as we have never cancelled on the day) and never been given wrong dates. I would recommend this practice to others
Found this place to be really un professional and seem to have a habit of cashing in on so called "missed appointments "They have taken 20 penalty charges on quite a few occasions from my daughter who is a single parent ,when on one occasion I was with her when (after paying another penalty charge)- pencilled in the new date on her calendar during a phone call, only to be told when turning up it was the previous day,despite no letter or confirmation being sent.Hopefully look for another practice that will treat my granddaughter right without the profiteering that sadly seems to prevail at Eden.
Eden Orthodontic Centre is a UK Dentist based in Coatbridge, Scotland. Eden Orthodontic Centre is located at 122 Dundyvan Rd, Coatbridge ML5 1DE, UK.
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